Terms of service

Last updated 2 November 2026

These terms govern your use of LeadsFocused™, a service that combines a client portal with strategy, content, social media management, lead generation, outreach and optional ad management. LeadsFocused is operated by Leads Focused. Payments for LeadsFocused are processed by Doodle Inc on our behalf. Contact: hello@leadsfocused.com.

1. The service

Each package includes a monthly strategy session of the stated length, content produced for the agreed channels, publishing, engagement, a monthly volume of qualified leads, outreach to those leads and a monthly report, as described on our pricing page at the time you subscribe. The work for each month follows the plan you approve in your portal.

2. Your approvals

• We publish content only after you approve it in your portal. Each post includes up to 2 rounds of revisions.
• Engagement and outreach are carried out within the scope you approve in the monthly plan.
• Outreach to leads you approve may be sent under your business name. You are responsible for the offers and claims in content you approve.

3. Access to your accounts

You authorise us, through the digital authorisation in your portal, to operate the social and messaging accounts you connect, within the approved scope. You may withdraw this authorisation at any time, which ends the work that depends on it. Platforms set their own terms for automated activity; we work within daily limits and stop on any platform security check, but we cannot guarantee that a platform will not restrict an account. We do not store your account passwords in the platform.

4. Leads and results

We deliver leads that meet the criteria agreed in your plan, each with the evidence that qualified it. If a lead does not meet those criteria, you may reject it with a reason in your portal and we will replace it within the same or next month. We do not guarantee sales, revenue, meetings or any other business result.

5. Payment, cancellation and refunds

• Packages are billed monthly and paid in full in advance.
• Content production for the month starts after payment. No refund is given once production for that month has started. See our refund policy.
• You may cancel at any time before your next billing date; the service continues until the end of the paid month.
• Ad spend is paid by you directly to the ad platforms. Ad management fees are billed with your package.

6. Content and intellectual property

Once paid for, the content we produce for you is yours to use. You confirm that materials you give us (logos, photos, product information) are yours to use and grant us the right to use them to deliver the service.

7. Acceptable use

We do not produce misleading, unlawful or infringing content, buy followers or engagement, or send messages that break applicable law. We may decline or pause work that would.

8. Liability

To the extent permitted by law, our total liability for any claim is limited to the fees you paid for the month in which the claim arose, and we are not liable for indirect or consequential losses, including lost profits or account restrictions imposed by third-party platforms.

9. Changes

We may update these terms and will notify you by email at least 14 days before changes take effect for your next billing period.