Refund policy

Last updated 2 November 2026

LeadsFocused is billed monthly and paid in full in advance, because the work for each month (strategy, content production and lead research) starts as soon as payment is received.

• Before production starts: if you cancel before we have started content production for the month, we refund that month in full. Email hello@leadsfocused.com.
• After production starts: no refund is given for that month. Your service continues until the end of the paid month.
• Leads that miss your criteria are replaced, not refunded: reject them in your portal with a reason.
• Cancel anytime before your next billing date to stop future payments.

Where the law of your country gives you rights that cannot be excluded, those rights still apply.